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Qantro Group
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謙億未來

退款與取消政策

Refund & Cancellation Policy

生效日期:2025年6月1日

Effective Date: June 1, 2025

在謙億未來(Qantro Group Limited),虛擬諮詢及個性化數位服務(如玄學解讀、定制解釋)於服務開始或交付後恕不退款。 實體商品(如轉運手鏈等)自收到貨日起七日內,在商品保持全新且未使用狀態下,可申請退貨及退款。

At Qantro Group Limited, virtual consultations and personalized digital services (such as metaphysics readings or custom reports) are non-refundable once the service has commenced or been delivered. For physical products (such as bracelets), returns and refunds can be requested within 7 days of receipt, provided the item is unused and in its original condition.

例外情況

Exceptions

如您認為發生錯誤(例如發送錯誤文件或服務不完整),請於收到服務後 48 小時內與我們聯繫。 我們將審查此案例,並可能酌情提供部分補償。

If you believe an error has occurred (e.g., wrong file sent, incomplete service), please contact us within 48 hours of receiving the service. We will review the case and may offer partial remedies at our discretion.

聯絡方式

Contact

所有與退款相關的詢問,請聯絡:
電子郵件:contact@myqantro.com

For all refund-related inquiries, please contact us at:
Email: contact@myqantro.com